SNE provides two categories of music products and services:

• Library Music: completed music made available for use under an established licensing structure.
• Custom Songs: commissioned works created through request review, consultation, confirmation of direction, and the subsequent creative process.

These Licensing and Custom Service Terms explain the basic usage rights, restrictions, and operational rules that apply to those two categories. For general matters concerning payment, delivery, refunds, use of the website, limitation of liability, or jurisdiction, you should also refer to the Terms and Conditions. For matters concerning personal data handling, you should refer to the Privacy Policy.

In these Licensing and Custom Service Terms:

• License means a right to use a Work, and does not mean a transfer of copyright in the Work itself;
• Written Confirmation means any written record that can reasonably evidence what has been agreed, including a product page, quote, invoice, email confirmation, order record, or other written arrangement;
• Confirmed Use means the use expressly stated in, or reasonably ascertainable from, the relevant transaction documents or Written Confirmation; and
• Work means any Library Music track, Custom Song, audio file, version, or other deliverable provided in connection with the relevant transaction.

Unless otherwise agreed in writing, the core of the License is that you may use the Work for the Confirmed Use. It does not transfer copyright in the Work itself, grant exclusivity, or give you unrestricted rights to dispose of the Work.

Any use beyond the Confirmed Use should not be assumed to be included.

If you are unsure whether a particular use falls within the Confirmed Use, you should obtain Written Confirmation from SNE before using the Work in that manner.

Unless otherwise stated in Written Confirmation, Library Music is generally licensed on a perpetual, non-exclusive, non-transferable, and non-sublicensable basis.

Within the scope of the standard License, you may generally use licensed Library Music in content that you lawfully own or control, such as personal projects, general content creation, digital content soundtracks, or other reasonable use contexts consistent with the relevant product page and Written Confirmation.

The standard License for Library Music does not automatically extend to:

• an exclusive License;
• a transfer of copyright;
• transferable rights;
• sublicensable rights; or
• any right to redistribute or resell the Work as a standalone music asset.

If your actual use clearly goes beyond ordinary content creation, routine brand content, or the original description on the product page, you should first obtain Written Confirmation rather than expanding the standard License by your own interpretation.

If you are unable to determine whether a particular use is already within the Confirmed Use, you should first contact SNE for Written Confirmation.

Unless otherwise agreed in writing, a Custom Song is licensed to the commissioning party for the Confirmed Use, generally on a perpetual, non-exclusive, non-transferable, and non-sublicensable basis.

6.1 Brand Language and Legal Rights

A Custom Song may be described as a bespoke or exclusive commission as a matter of brand or service language. That description is intended to reflect the nature of the service experience, the creative process, and the depth of collaboration. It does not, by itself, constitute an exclusive License, a transfer of copyright, or a blanket commercial License.

Unless expressly confirmed otherwise in writing:

• a Custom Song does not mean an exclusive License;
• it does not mean copyright in the Work has been fully transferred to the client;
• it does not mean the client may sublicense, resell, redistribute, or hand the Work to a third party for independent exploitation; and
• it does not mean that all commercial uses are automatically included.

6.2 Scope of Use

The actual scope of use for a Custom Song shall be determined by the Confirmed Use set out in the relevant product page, quote, invoice, email confirmation, order record, or other Written Confirmation.

A Custom Song may, in some cases, cover personal use, self-media use, brand use, commercial use, or use for a specific event. However, the applicable scope must be confirmed in writing on a case-by-case basis and should not be assumed to be unlimited.

Unless otherwise agreed in writing, whether the Work is Library Music or a Custom Song, you may not transfer the Work or the License to another person, nor allow any third party to use, manage, distribute, license, or sell the Work as an independent music asset outside the context of the original transaction.

Without further Written Confirmation, you must not, whether the Work is Library Music or a Custom Song:

• claim to be the creator of the Work, the original rights holder, or otherwise make any representation likely to mislead others as to the source of rights;
• resell, rent, transfer, sublicense, redistribute, repackage, or permit the Work to be used by a third party for independent licensing or sale;
• upload the Work to any music distribution platform, content identification system, rights management system, or other platform while claiming it as your original creation, asserting full ownership, or purporting to manage the Work independently;
• provide the Work as core material that can be separately extracted, reused, downloaded, redistributed, or used to create derivative content by a third party;
• use the Work for any unlawful, infringing, fraudulent, misleading, hateful, violent, obscene, defamatory, or other purpose that breaches applicable law or platform rules; or
• use the Work beyond the Confirmed Use without first obtaining Written Confirmation.

Unless otherwise agreed in writing, SNE may, within a reasonable scope:

• retain attribution or identification as the creator, producer, or originating brand of the Work;
• retain basic project records; and
• make limited use of public, non-confidential, or appropriately handled project information for portfolio, showcase, or case-study purposes.

These principles do not mean that SNE may disclose story content, client identity, non-public information, or sensitive materials without limitation.

If a project is subject to any of the following arrangements, the relevant Written Confirmation will prevail:

• anonymous treatment;
• delayed publication;
• restrictions on what may be shown;
• no showcase at all; or
• case-study use only in a non-identifiable form.

If a project involves personal stories, private relationships, non-public brand information, unreleased Works, or other sensitive content, we will handle such material with due care in light of the nature of the project and the relevant Written Confirmation.

Unless otherwise confirmed in writing, SNE does not undertake to establish, clear, maintain, or transfer any content identification, rights management, distribution, or automated recognition arrangement for any platform in respect of any Work.

Likewise, unless otherwise agreed in writing, no buyer, commissioning party, or third party may submit any purchased, licensed, or commissioned Work to any system that may create rights conflicts, platform misidentification, or interference with third-party use, including but not limited to:

• YouTube Content ID;
• Meta Rights Manager; or
• any other music distribution, rights management, automated recognition, or functionally similar system.

This policy is an operational safeguard intended to avoid rights confusion, monetisation disputes, and platform misidentification. It does not constitute any guarantee as to platform review, complaint outcomes, revenue treatment, or final status.

If, while lawfully using a licensed Work, you encounter an erroneous copyright claim, platform misidentification, bad-faith registration, or another rights dispute, you may contact us first.

Where reasonably appropriate, SNE may provide:

• proof of purchase;
• License information; and
• basic supporting information consistent with the transaction record.

However, you acknowledge and agree that:

• the review, determination, and timing of any platform or third-party rights holder are outside SNE's control;
• SNE does not guarantee that any complaint or appeal will succeed, be resolved within any particular timeframe, or not be followed by further disputes;
• SNE does not assume an ongoing obligation to liaise with platforms or third parties on your behalf; and
• except as required by applicable law, SNE's role in such matters is generally limited to providing the basic information and explanation reasonably available from the transaction record and License record.

If you breach these Licensing and Custom Service Terms, use a Work beyond the Confirmed Use, misrepresent the source of rights, submit a Work to a rights management system without authorisation, or otherwise create rights confusion, third-party harm, or platform risk, SNE may, within a reasonable scope, require you to:

• cease the relevant use;
• take down the relevant content;
• correct any attribution or rights statement;
• provide reasonable cooperation to clarify the rights position;
• where SNE is willing to offer such an arrangement, obtain the appropriate License and pay any related fee; or
• where reasonably necessary, accept a suspension of support until the breach has been remedied.

If the breach is material and is not remedied within a reasonable time, SNE may, to the extent permitted by applicable law, restrict, suspend, or withdraw the relevant License. The treatment of any monies already paid shall remain subject to the Terms and Conditions, any applicable Written Confirmation, and the actual circumstances.

If you have any questions about License scope, commercial use, showcase arrangements, confidentiality, or any other special use case, you may contact us at:

• Email: hello@soulnewenergy.com