SNE provides two categories of music products and services:

• Library Music: completed music made available for use under an established licensing structure.
• Custom Songs: commissioned works created through request review, consultation, confirmation of direction, and the subsequent creative process.

These Licensing and Custom Service Terms explain the basic usage rights, restrictions, and operational rules that apply to those two categories. For general matters concerning payment, delivery, refunds, use of the website, limitation of liability, or jurisdiction, you should also refer to the Terms and Conditions. For matters concerning personal data handling, you should refer to the Privacy Policy.

In these Licensing and Custom Service Terms:

• License means a right to use a Work, and does not mean a transfer of copyright in the Work itself;
• Exclusive Usage Right means the right defined in Section 6 for a Custom Song, namely the client's perpetual, worldwide and exclusive right to use that Work; it does not amount to a transfer of copyright;
• Written Confirmation means any written record that can reasonably evidence what has been agreed, including a product page, quote, invoice, email confirmation, order record, or other written arrangement;
• Confirmed Use means the use expressly stated in, or reasonably ascertainable from, the relevant transaction documents or Written Confirmation; and
• Work means Library Music or a Custom Song, including its musical composition, lyrics, arrangement, master recording, delivered audio files, versions, and other deliverables.

Unless otherwise agreed in writing, the purpose of a licence is to allow you to use a work for the confirmed purposes, rather than to transfer copyright or unrestricted rights of disposal in the work itself.

Collection music and other generally licensed works do not automatically include exclusivity unless expressly confirmed in writing.

Custom Songs are treated separately under Section 6. Once the required payment for the relevant commission has been completed and the work has been formally delivered, the client receives the exclusive usage rights described in Section 6. Those exclusive usage rights do not by themselves constitute a transfer of copyright.

Any use beyond the confirmed purposes should not be assumed to be included.

If you are unsure whether a particular use is covered, you should obtain written confirmation from SNE before proceeding.

Unless otherwise stated in Written Confirmation, Library Music is generally licensed on a perpetual, non-exclusive, non-transferable, and non-sublicensable basis.

Within the scope of the standard License, you may generally use licensed Library Music in content that you lawfully own or control, such as personal projects, general content creation, digital content soundtracks, or other reasonable use contexts consistent with the relevant product page and Written Confirmation.

The standard License for Library Music does not automatically extend to:

• an exclusive License;
• a transfer of copyright;
• transferable rights;
• sublicensable rights; or
• any right to redistribute or resell the Work as a standalone music asset.

If your actual use clearly goes beyond ordinary content creation, routine brand content, or the original description on the product page, you should first obtain Written Confirmation rather than expanding the standard License by your own interpretation.

If you are unable to determine whether a particular use is already within the Confirmed Use, you should first contact SNE for Written Confirmation.

6.1 Copyright and Exclusive Usage Rights

A Custom Song is created for an individual commission based on the client's story, intended use and confirmed creative direction.

Unless otherwise agreed in writing, SNE retains the copyright and creator status in the song, lyrics, arrangement, master recording and other original elements created by SNE. Any story, wording, brand material, image, audio or other source material already owned, supplied or lawfully controlled by the client before the commission remains owned by the client or the relevant rights holder.

Once the required payment for the commission has been completed and the work has been formally delivered, the client receives a perpetual, worldwide and exclusive right to use that Custom Song.

For this purpose, “exclusive” means that while the exclusive usage right remains in effect, SNE will not sell, license or provide the same completed Custom Song to another client for independent use.

This exclusive usage right does not amount to a complete transfer of copyright and does not give the client an unrestricted right to transfer, sublicense, resell or repackage the work.

6.2 Confirmed Uses

Depending on the individual project, a Custom Song may be approved for personal use, public sharing, social or creator content, brand use, commercial content, events, advertising, official release or other confirmed purposes.

The actual permitted uses are governed by the relevant product page, quotation, invoice, email confirmation, order record, project scope or other written confirmation.

An exclusive usage right does not mean that every possible commercial use is automatically included. If the client later wishes to use the work for a purpose that was not previously confirmed, written confirmation from SNE should be obtained first.

6.3 Use by Service Providers

To make practical use of the work, the client may provide it, where reasonably necessary, to video producers, advertising agencies, event producers, distributors, streaming platforms, social-media platforms or other service providers acting on the client's behalf.

This does not constitute an independent sublicense provided that the third party is using the work solely to carry out the client's authorised use and receives no independent right to use, sell, license or otherwise exploit the work.

Unless otherwise agreed in writing, whether the Work is Library Music or a Custom Song, you may not transfer the Work or the License to another person, nor allow any third party to use, manage, distribute, license, or sell the Work as an independent music asset outside the context of the original transaction.

The restrictions in this section do not prevent the limited provision of a Custom Song to service providers as permitted under Section 6.3 for the purpose of carrying out the client's authorised use.

Without further Written Confirmation, you must not, whether the Work is Library Music or a Custom Song:

• claim to be the creator of the Work, the original rights holder, or otherwise make any representation likely to mislead others as to the source of rights;
• resell, rent, transfer, sublicense, redistribute, or repackage the Work — or provide it to a third party for independent licensing or sale — by treating it as stock music, a music-library item, a template, or a resellable digital asset;
• upload the Work to any music distribution platform, content identification system, rights management system, or other platform while claiming it as your original creation, asserting full copyright ownership, or purporting to manage the Work independently;
• provide the Work as core material that can be separately extracted, reused, downloaded, redistributed, or used to create derivative content by a third party;
• use the Work for any unlawful, infringing, fraudulent, misleading, hateful, violent, obscene, defamatory, or other purpose that breaches applicable law or platform rules; or
• use the Work beyond the Confirmed Use without first obtaining Written Confirmation.

This section is directed at treating the Work as a standalone asset that can be re-licensed or sold; it does not restrict you from publishing the Work on streaming platforms, social media, brand content, events, advertising or similar contexts within the Confirmed Use, and does not affect the limited provision to service providers described in Section 6.3.

SNE may retain basic transaction, licensing and internal project records where reasonably required for legal, administrative, rights-management or support purposes.

Unless the client separately gives appropriate consent, or the parties have a clear written arrangement, SNE will not use identifiable client information, unpublished stories, Custom Songs, lyrics, recordings, images, brand materials or other client content in a public portfolio, case study, promotional content or social-media post. The client making material public does not by itself authorise SNE to use that material for those purposes.

Where the client agrees to public display, the parties may separately confirm what may be shown, how credit or anonymity will be handled, when publication may occur and any other limitations.

Refusing or withdrawing consent for future display does not affect the client's existing usage rights in the work.

Unless otherwise confirmed in writing, the client, SNE, and any third party acting on behalf of either party should not submit a Custom Song to YouTube Content ID, Meta Rights Manager, or any similar automated rights identification or claiming system.

The client may still publish the Work to applicable platforms within the Confirmed Use. If a distribution service includes Content ID or a similar rights-management feature by default, the relevant settings should be checked before submission.

If an individual project genuinely needs a Content ID or other rights-management arrangement, the registering party, management method, whitelist, claim handling and termination arrangements should be confirmed separately in writing.

This policy is an operational safeguard intended to avoid rights confusion, monetisation disputes, and platform misidentification. It does not constitute any guarantee as to platform review, complaint outcomes, revenue treatment, or final status.

If, while lawfully using a licensed Work, you encounter an erroneous copyright claim, platform misidentification, bad-faith registration, or another rights dispute, you may contact us first.

Where reasonably appropriate, SNE may provide:

• proof of purchase;
• License information; and
• basic supporting information consistent with the transaction record.

Where a dispute concerns the exclusive usage rights in a Custom Song, SNE may, where reasonably appropriate, provide written confirmation consistent with the project records confirming that SNE will not license the same completed Custom Song to another client.

However, you acknowledge and agree that:

• the review, determination, and timing of any platform or third-party rights holder are outside SNE's control;
• SNE does not guarantee that any complaint or appeal will succeed, be resolved within any particular timeframe, or not be followed by further disputes;
• SNE does not assume an ongoing obligation to liaise with platforms or third parties on your behalf; and
• except as required by applicable law, SNE's role in such matters is generally limited to providing the basic information and explanation reasonably available from the transaction record and License record.

If you breach these Licensing and Custom Service Terms, use a Work beyond the Confirmed Use, misrepresent the source of rights, submit a Work to a rights management system without authorisation, or otherwise create rights confusion, third-party harm, or platform risk, SNE may, within a reasonable scope, require you to:

• cease the relevant use;
• take down the relevant content;
• correct any attribution or rights statement;
• provide reasonable cooperation to clarify the rights position;
• where SNE is willing to offer such an arrangement, obtain the appropriate License and pay any related fee; or
• where reasonably necessary, accept a suspension of support until the breach has been remedied.

If the breach is material and is not remedied within a reasonable time, SNE may, to the extent permitted by applicable law, restrict, suspend, or withdraw the relevant License. The treatment of any monies already paid shall remain subject to the Terms and Conditions, any applicable Written Confirmation, and the actual circumstances.

If you have any questions about License scope, commercial use, showcase arrangements, confidentiality, or any other special use case, you may contact us at:

• Email: hello@soulnewenergy.com